Estafadores (scammers) pose as customers and send out messages where they ask the seller or business to "authorise" a sum of money as payment. With 12 million users in Spain, this mobile payment service is how many Spaniards choose to split the bill, pay over small amounts for services and even pay the rent.Īs a result, scammers have seen an opportunity to swindle money out of Bizum users who use the app as a means of payment for their businesses. Most of these scammers currently claim to work for Spain's two biggest banks, BBVA and Santander, although there is a similar scam where Caixabank customers are called to be informed that their account has been 'blocked'. Spanish banks don't call to request that you tell them what verification codes you've received, so hang up the phone, don't open the text message, check your account and if there is a problem deal with your bank directly in person. They then suggest sending you a code via SMS which you will have to read out to them over the phone. Phone call claiming your bank account has been hackedĪ new estafa (scam in Spanish) being used in Spain in 2022 sees scammers call you up, read out your ID number to make you believe they're actually working for your bank and inform you that they've picked up on a fraudulent payment debited from your account. The practice has been banned since 2018 and the real energy companies are aware of this and don't send out staff to go door to door, so if someone turns up at your home claiming to be from Iberdrola, Endesa or another household names, don't trust them.ģ. In fact, Spain's national police suggests that before you open the door to them (if at all), you should call 091 to warn them of the scam. ![]() If someone claiming to belong to one of Spain's utility companies shows up at your home without warning offering you an interesting new deal, you should keep your guard up, because this practice is prohibited by law. Supposed utility company salesperson knocking at your door When the fake app is downloaded, the scammers can take control of your phone (if it’s an Android).Ģ. One of the most serious of these types of scams is from scammers pretending to be from FedEx, who send you a text message telling you that your package couldn’t be delivered or to track it via an app. When you go to pay the fee, the fake website steals your bank details. In other cases people have received messages pretending to be from one of these courier companies, asking them to pay a small fee to make sure the package arrives. People may receive fake e-mails or text messages telling them where to track their orders or that it's been cancelled until a €1.75 customs charge is paid, but instead, it redirects you to a page pretending to be Correos, designed to steal your data. The pandemic has led to a dramatic rise in online shopping and unfortunately, scammers have been taking advantage of this by trying to pose as the Correos postal service or other courier companies. ![]() Emails or text messages impersonating Spain's postal system (or other courier companies)
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